Volume 4 Issue 3 - February 01, 2006
Bank staff versed with sign language attracts clients with hearing impairment
D.N.I.S. News Network – The Vijaynagar branch of Bank of India in Indore has a new client base among hearing-impaired customers, courtesy its bank staff that has picked up basic sign language to understand its customers better.
This “inclusive” customer care policy began merely as an experiment with four savings accounts six months ago and now the bank has more than 50 customers, most of them students of a special school for hearing impaired in Indore.
“All mothers initially use signs to communicate with their children. And I am a mother,’’ Madhubala Mehta, an officer with the bank, was quoted as saying in a news report. “They (disabled) don’t repeat their mistakes and don’t push their way through demanding special attention like some other customers do,’’ added cashier Prabha Marathe.
Mehta and Marathe are now looking forward to learning more signs by attending a formal course in sign language.
DNIS is produced and managed by:
National Centre for Promotion of Employment for Disabled People
Screening Guidelines to be followed by CISF Security Staff for Passengers with Disabilities at Indian Airports
Rights of Persons with Disabilities Bill
Mental Health Care Bill
CRPD Monitoring Report
20 Stories of Change(book)
- List of Awardees 2015 :NCPEDP MPHASIS Universal Design Awards (2.7 MB)
- List of Awardees 2014 :NCPEDP MPHASIS Universal Design Awards (1 MB)
- List of Awardees 2013 :NCPEDP MPHASIS Universal Design Awards (1.44 MB)
- List of Awardees 2012 :NCPEDP MPHASIS Universal Design Awards (804 KB)
- List of Awardees 2011 :NCPEDP MPHASIS Universal Design Awards (864 KB)
- List of Awardees 2010 :NCPEDP MPHASIS Universal Design Awards (623 KB)
SHELL HELEN KELLER AWARDS
NCPEDP-Shell Helen Keller Awardees 2013
- N.C.P.E.D.P. pitches for announcement of incentives in Union Budget 2006-07
- Will disabled people miss the train again?
- Stop discrimination against disabled civil services aspirants, N.C.P.E.D.P. urges Union Government
- Karnataka High Court asks State Government to implement Disability Act
- District Rehabilitation Centre Scheme faces closure: Project Director’s Office
- Bank staff versed with sign language attracts clients with hearing impairment
- Severely disabled people untouched by state education scheme in Himachal Pradesh
- Unique Project to provide employment to 100 hearing impaired people
- India yet to wake up to the challenge of old-age related disabilities
- Disabled people find seriousness missing from Mumbai Marathon
Disability News and Information Service is produced and managed by: